Data loss, downtime, and system failure, these are the biggest fears of any software service provider. But what do you do if you need to upgrade an old protocol? Do you leave it and run the risk of open backdoors and security loopholes? Of course not, you outsource to a specialist.
Our team at KaapiSoft were approached by a client to provide their expertise and support in switching smoothly to a new API integration between two systems at the backend of their sportsbook and Casino Games platforms. In this case study, you’ll learn how we developed an Integration Software while maintaining normal day-to-day operations. We’ll walk you through the entire process of how we solved a time-sensitive issue.
A Growing Problem
Our client is a software service provider for online gaming companies. They needed to update an old protocol without having disruption to the frontend service. The issue was time sensitive and required a high level of expertise. They had extremely high expectations and for good reason.
Like many software service providers, they worried about the operational side. When working on backend code there is always a risk of something breaking and therefore causing downtime. The solution needed to be well planned and executed. It had to be accurate, efficient, and with virtually no margin of error.
Integration Software Planning and Approach
This project was not only time sensitive, but also required a high level of skill. There could be no disruption to the service. Therefore, we needed to make sure that we fully understood what had to be done before executing any processes.
Our approach was as follows:
- We studied the API documentation and framework extensively.
- We communicated frequently with our client’s development team about the execution of our plan.
- We held weekly meetings with the third-party supplier to stay updated and on schedule during development.
- We built a dashboard that let the client monitor the process.
KaapiSoft’s Three Part Solution
There were three essential parts to the solution:
- We began to proceed with the new upgrade and integration, as we understood all the technical requirements from both our client and the data feed provider.
- We created a dashboard that allowed the client to monitor and control the backend processes of data feed integration.
- The two development teams worked closely together to make sure that all procedures were clearly understood and carried out every step of the way.
Integration Software Implementation and Outcomes
First and foremost, we were excited to deliver the solution ahead of schedule and without setbacks or issues.
Here are the results:
- We delivered all milestones and results on time, to the client’s fullest satisfaction.
- We created an Integration Software that our client could access to monitor the system integration process and ensure that their product quality would not be jeopardized.
- Solved their time-sensitive issue by upgrading to a more advanced protocol and safeguard the quality and reliability of their sports book products.
As the main objective was delivered ahead of schedule, we also worked together on a second API integration for the client, this time with their Casino platform that serves other Gaming companies.
Keys to Our Success
If we look at the full scope of the project, we can identify that there were three key fundamentals that contributed our success:
- Trusting the process involved
- Constant communication
- Understanding the requirements
Conclusion
While the development of this Integration Software was a challenging process, it was ultimately a huge success. The time-sensitive nature of this project left us with little room for error. The solution needed to be well planned and delivered with a high level of expertise. As you can see, it is possible to seamlessly integrate new protocols without interrupting normal operations. So, if you’re considering updating old APIs or any core infrastructure contact us at KaapiSoft. We want to help make this process as smooth and painless for you. Our team of experts are here to help.